Free Shipping on orders over $100. Flat $5 fee DETAILS

ANSWERS TO YOUR QUESTIONS

Shipping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
With all the talk of delivery drones we thought we might send a team of trained wolves to deliver the packages, however that was squashed by legal. Apparently there was too much "Risk" involved and it just wasn't practical.
To keep things simple we offer flat rate shipping within Australia. If you order over $100 we will ship free.
The courier that we use is also a Carbon Netural company. They partner with South Pole in making it happen.
HOW MUCH DO YOU CHARGE FOR SHIPPING
We are currently offering $5 flat rate shipping to any location in Australia. If your order is over $100 you will get the shipping free.
ARE THERE SHIPPING RESTRICTIONS?
Yes. We currently only ship to Australia and we also do not ship to Post office boxes. For any special requests use the contact us or chat on Messenger
HOW LONG DOES SHIPPING TAKE?
Shipping Destination Estimated Delivery Time
Adelaide 1 to 2 business days
Albury 1 to 2 business days
Bendigo 2 to 3 business days
Brisbane 1 to 2 business days
Bundaberg 2 to 3 business days
Cairns 3 to 7 business days
Canberra 1 to 2 business days
Central Coast Same or next business day
Darwin 4 to 12 business days
Gold Coast 1 to 2 business days
Hobart 3 to 4 business days
Launceston 3 to 4 business days
Mackay 2 to 3 business days
Maryborough 2 to 3 business days
Melbourne 1 to 2 business days
Newcastle Same or next business day
Perth 7 to 10 business days
Rockhampton 2 to 3 business days
Sunshine Coast 2 to 3 business days
Sydney 1 to 2 business days
Townsville 3 to 7 business days
Wollongong 1 to 2 business days

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
We accept Paypal Apple Pay and Google Pay VISA Matercard and AMEX. We are working on Afterpay and ZIP. Join the mailing list to be informed

Orders and Returns

HOW DO I PLACE AN ORDER?
First of all choose the item color and phone that it is for then add the item to cart. You can then either check out the cart from there or you can keep shopping and come back to check out your items later by going to the cart checkout section. If you are still unsure contact our support or contact us on the chat line.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
So that we know how to get back in touch with you and keep you informed with the progress of your order we ask that you create an account.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
We offer a few support channels our preferred is chat. Press the chat icon to the bottom right of the screen to get onto our chat. Other wise drop us an email at contact@wwolfco.com
HOW CAN I CANCEL OR CHANGE MY ORDER?
Contact us by either of the above methods and our team will get to as soon as we can
DO YOU OFFER RETURNS?
Yes. Customer satisfaction and trust is super important for us. So if for whatever reason you are not happy with one of our products get in contact and let us know what you are having problems with and we will work to fix it with you if we cant we offer a 30 day money back guarantee 
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